FAQS

Q: How will I find my driver if I am being picked up at the airport?

A :
1- If you were set up for curbside service, Please call 1-866-546-6496 upon arrival and dispatch will direct you where to meet your driver.
2- If you were set up for baggage claim meet & greet, your driver will be holding a sign with both our company logo and your name clearly printed on it. We understand that airports can be hectic at times if you are having trouble finding your driver, please call us immediately and we will make sure that the problem is resolved.

Q: What amenities can be found in your limousines?

A:
Our entire fleet of limousines come equipped with televisions, DVD players, VCRs and state of the art audio systems. Hands-free intercoms and privacy dividers are also available.

Q: What is the standard gratuity for a chauffeur?

A:
The industry standard is 20% of the total fare. Of course, you are welcome to tip as you see fit.

Q: How far in advance should I book a limousine for my wedding?

A :
Ideally, you should reserve your limousine as soon as you know the date of the wedding. A general rule of thumb is to reserve the limousine the same day that you reserve your hall. Keep in mind that certain months of the year such as April, May, June, September and October are popular choices for wedding dates. If you are reserving for a date during those times, make sure to do so as early as possible.

Q: How far in advance should I book a limousine for a prom?

A:
Spring is typically a busy time of year because of weddings and proms, so early reservations are important. While we will certainly try to make every accommodation for your needs, it is a very good idea to reserve your limousine as soon as the date of the prom is announced

Q: What are the additional fees that May be added to my airport ride?

A:
Added Charges are mostly for the following:
Early pick up fee (before 5:30 AM)
Late Arrival Fee (past 11:00 PM)
Extra Stop within the same city or in another city
Wait time (if it is past the 10 minute courtesy waiting time)
Parking
Bridge Toll
Meet & Greet at the airports.